FAQ
Frequently Asked Questions
Or feel free to get in touch with us directly and we'll answer any questions you may have.
General
Accuracy & language
How accurate is NeuroMaltese speech-to-text? +
Measured by word error rate (WER), the standard metric for transcription accuracy, it reaches rates comparable to commercial English transcription systems, a meaningful result for a language with as little training data as Maltese has. It significantly outperforms generic multilingual transcription on Maltese audio, particularly on code-switched Maltese-English speech, where generic models tend to default to one language and misread the other. See the full benchmark detail.
How is this different from Google Translate or a generic multilingual chatbot? +
Generic tools spread their training data across a hundred-plus languages, and Maltese gets a sliver of that. NeuroMaltese is trained and evaluated specifically on Maltese, which is why it holds up on dialect, code-switching, and domain-specific terms that trip up broad multilingual models. See the full comparison.
Translation & documents
Translation & document processing
Does NeuroMaltese support translation between Maltese and English? +
Yes, in both directions. It handles documents, chatbot responses, and real-time conversation while keeping domain-specific terminology intact, which matters most in legal, government, and financial content. See the full translation & document page.
Can NeuroMaltese process Maltese documents? +
Yes. Combined with NeuroDocument for OCR, it processes Maltese-language documents, including entity extraction, classification, and summarisation, which matters for Malta's bilingual government and legal work.
Access
Integration & access
Is NeuroMaltese available as a standalone API? +
Yes. It's available as a managed API for speech-to-text, text-to-speech, translation, and text generation, and it integrates with other NeuroStack products for end-to-end Maltese language workflows.
Can it work alongside our existing systems? +
Yes. NeuroMaltese is designed to slot into an existing product or workflow rather than replace it, whether that means a call centre platform, a government portal, or an internal document pipeline.
Do you offer a ready-made chatbot product, not just an API? +
Yes, that's chatbot.mt, a self-serve chatbot builder from Neural AI. NeuroMaltese itself is the underlying language API for teams building their own product on top of it, rather than a packaged chatbot.
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